No response to e-mail query!

Good Afternoon,

Trust this e-mail finds you well.

I have found myself distressed when receiving a call from Standard Bank that my account was overdrawn .....

On the 26th of October (payday) I have made several purchases from retailers of which one relates to a Clicks purchase. Reference: C0017 #0927.

Regrettable I have not noticed that the amount was not withdrawn from my bank account. THIS NEVER HAPPENED TO ME BEFORE!!!

Without a phone call, e-mail or sms Click's re-submit the amount more than two weeks later!

The amount of R337.15 was honored by Standard Bank with an additional fee amounting to R130.00

I am just really displeased and decided that Clicks should take note of this opportunity too at least improve on your systems and procedures in the future.

Enjoy your afternoon & weekend.

Warmest regards