No response to complaint

<p>Hi</p> <p>I had a complaint about the Rosebank branch not advising me as to why my bank card was rejected. If they had, and the supervisor who was at the till at the time bothered to speak to me, i could have gone straight down to the bank and received the new chipped bank card. </p> <p>I complained to Clicks - ref # ********** 1 and the ****arney manager had the decency/courtesy to call me and I am grateful for that but Rosebank owes me a call and my repeated emails to Clicks customer services have gone un-noticed on the Rosebank side or maybe they have not told Rosebank to call me.</p> <p>All stores should wake up and "smell the roses/coffee" that we are the customers and without us you will not have jobs and appreciation of us customers when a complaint is made would be great with a follow up.</p> <p>I threatened Clicks with writing to Hello Peter and why should a person have to threaten to get a response and still no response. </p> <p>A 1* rating is too low, they do not deserve anything except about a million minuses.</p> <p>Thank you</p> <p>Vanessa</p>