No Replacement Card - Request sent 3 Jan

<p>i cannot understand what is so difficult to get a replacement clicks card. i sent an email on the 3 jan 2017. to date no card was received and everytime I get an email to say it takes 3-4 weeks. to add to my fustration I am filling fuel and losing those points. Over and above that, I went into Gateway clicks last week. I purchased a mascara cos it was marked down however when I got to the till it scanned at full price. once again, if I dont pay careful attention to every transaction at clicks I would not get the advertised prices! its like a circus all round. </p>