No One Helps @Clicks - EVER! Maybe Dischem

I been so faithful to Clicks for so long and I am disappointed that no one assists with any challenge.<br> I never ever received any statement and am told that old statements CANNOT be resend via email (by your email correspondence). But I cannot register on your website as it keeps telling me that I already registered. Then when I request a new password, it says I don't exist on the system and have never registered.<br> <br> What is this really?<br> So where must I get my old statements from? I am loyal but recently I been comparing with Dis-chem and I see that they are cheaper anyways. Sometimes we just loyal not because there is not alternatives. But if no one helps , then we go were we feel we are celebrated as customers that want to be faithful! My wife has been without her Card and reapp**** so many times because although she is send statement via email, she cant use them because for almost a year she is without a Card. Your Clicks people (especially Wonder-park) don't even flinch when they turn her away - no customer service at all. But yet we been buying at Clicks without fail - now we are failing!