No customer loyalty

Yes, ONE STAR ... I have swiping my card at Engen, numerous times. This shouldve resulted in me having around 300 points already. Yet my balance is 76??? How??? Because your system between engen and other affiliates is disfunctional and allows for our rewards for shopping with you and your affliates to be ******. This is a known fact, yet the rewards program is still being promoted, with no fix from your side to ensure our points are safe. Wrong and no client loyalty. Thats me and clicks, im done. To top that, there are numerous expired items including edible on your shelves, that you trying to sell, it squeals of desperation. Bring back your customer loyalty, maybe youll start getting back on track.