no common sense.

the clicks at the v&A waterfront in cape town has the worst serive. 1. i was charged a service fee of R68 that i have never been chargeed before when i went for a vitamin B shot. something that i told the manager, i feel like i was ******. secondly, half of the tills over black friday were open. and teh excuse was that the ones that are empty are reserved for training purpises which should not be the case. not over black friday weekend when teh stores are most full. that is basic common sense and the store manager proceeds to tell me that that is how the store is run, how can trainees be onboarded during BLACK FRIDAY? and in the middle of a pandemic? the que was literally longer than the aisle allocated for a que and youre in the process of training people? thus making customers (who are anxious about COVID) wait longer and for no reason