PS
Precious S

1 reviews | Active since Feb 2015

20 Feb 2015, 16:39

No apology

I was double charged for a plastic I had to come back, upon me showing the cashier Vuyani she never offered any apology I had to remind her still she failed then the upfront manager told her to apologize but still she didn't. I won't go back there I felt small.

0
Replies (1)
Clicks
Clicks's reply20 Feb 2015, 17:38
Official
Hello Presh84,

At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.

We will be contacting you in order to investigate and resolve your complaint.

We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.

Warm Regards
The Clicks Social Media Team | GK
0860 CLICKS (***) | ***| http://www.clicks.co.za

Best regards,