****** my funds

On a Public holiday night I purchased online a magenta Safeway 2200watt hairdryer 3hours later, (baring in mind it still shows available online) the issue is they credit your funds back to your club card without you choosing instead of returning, your funds to you. In the exact format, because now I can’t afford to buy anything I want on your site, how are you going to return my funds to my bank account or make another plan? That is *****ing instead of you displaying that it’s not available online.