Mrs. Suzzanne Lambrechts

This afternoon I went to Clicks Cape Gate. I have a Kambrook steam iron which is still under warrantee. During the course of the week my irons started to trip my power at the main switch. This afternoon the iron did not warm up as suppose to do and the orange light started flickering red with the water also started to drip heavily. I explained it to customer service and the lady just informed me that she sees no problem because the iron heats up. I explained that I am in the wedding and formal industry and can not afford water damage on the delicate fabric, where she told me, that is not her problem and I can iron the water drops dry.

It is absolutely way passed rude to treat clients in such a manner. As for clicks who were always a reliable store when it comes to electrical appliances, this is disgusting and uncalled for. I had to go to another store to buy a new steam iron as I don't have time to quarrel with people with no communication skills nor respect for someone else's occupation