Mr kammies

Had a the worst experience with clicks Monta Vista in cape town a few weeks ago, I had to pay twice for baby nappies, not sure what the cashier did but peymet went off twice she showed me after payment went off a slip that showed reversed t, but no money was reversed so I had to pay again now I'm struggling to get my money back as nothing was reversed and they only called back twice to tell me the same thing over and over it's been 4 weeks now and nothing, no reversal, no money back also bad service I had tk phone them also