1 reviews | Active since Sept 2016

29 Jul 2021, 13:30

Missing tablets from Clicks Watemeyer

My chronic medication from Clicks Watermeyer was delivered two days ago on 27 July 2021. When I opened the hypertension Jubitan box immediately after delivery, I found only 26 instead of 30 tablets in the box. I contacted Clicks Watermeyer immediately. I spoke to Anna at Clicks Watermeyer. I informed her that it has happened a few times in recent months that Clicks Watermeyer has not included the correct number of my hypertension tablets (previously always Irbewin, but now without notification suddenly changed to Jubitan). This meant that I had to buy myself a few tablets in these cases, since Discovery would not pay before the period expired. I told her that she could check my Clicks record, which should show which months I had to buy a few additional tablets.

Anna then assured me that Clicks Watermeyer would deliver the 4 tablets on 28 July. I was at home the whole day, but nobody called or arrived to deliver these tablets to me. Today is the 29th, and nothing yet.

I, therefore, consider it my duty to bring this irregularity to the attention of Clicks, and would appreciate Clicks' feedback and prompt delivery of the missing tablets.

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