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WS
Willem S

1 reviews | Active since May 2012

03 Dec 2015, 12:37

Loyalty card program a f****.

With this complaint I'd like to tell everybody please not to loose your Clicks Club-Card. After the lost of my card last December, I first struggled to get a new card and then to get it linked to my name and kept on loosing my 'cash-back rewards'<br> <br> After I lost my patience, I asked them to delete me. This they could do within a day but the SMS's still arrived. I got a new card and asked them to link the old and the new. After this I now get SMS's for rewards that is not mine and for people I don't know.<br> <br> I again reported this matter yesterday around 4pm and up to now received nothing back from them. The last contact from them was on 16 September when Shahiema Basardien rep**** to me. This is clearly the way they want to conduct business if a persons club-cards are lost.<br> <br> Thank you Clicks. This is a true testament of how we should conduct our affairs.

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Clicks
1.7

721 reviews in the last 12 months

TrustIndex2.4

9,102 total reviews on Hellopeter

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