Lack of feedback

Good day,

I sent clicks an email regarding one of their products, still no feedback. Email below:

--------- Forwarded message ---------- From: "Mpho Mokone" ********** Date: 24 Nov 2017 15:18 Subject: Clicks Product To: ********** Cc:

Good day,

I purchased a Clicks brand Surgical Spirit(barcode ***829, 4082 EXP 09/2019 on the 23rd of November 2017. This was to be used on my newborn to clean his unbiblical cord. It did not keep the cord dried out as it was but made it wet. My son almost got an infection from your product and as a new mother I'm really not happy with this clicks product, I feel it should be removed from the shelf.

Regards, Mpho Mokone.