Lack of customer service

Received the worst customer service @clicks maponya mall from the lady by the name of Noma even worse she's part of management.

What happened was I ordered the smart life 2in1 juicer online using clicks app on the 18th. My order was processed and notified for the courier pickup on the 19th. I've since been waiting for notifications to have my order delivered so that I can pickup from the store. On Friday I the went to enquire at another branch that was closest to me to try and least check for me as to where my order is as I had not received any notification for pickup. The consultant tried calling the maponya team but no luck she then advised i go straight to the branch.

Yesterday afternoon 26.01 I decided to go to clicks maponya and go assisted by Noma the rudest manager I've ever interacted with. I explained my situation and she rudely responded by saying I need to received an sms that states my order has delivered. I kindly asked her to check for me, she went to thr back took her time them came back pushing my order on the floor and blatantly said here's your order. No apologies nothing.

Im really and depressingly sad by this.