1 reviews | Active since Mar 2018
****ing people slowly
Clicks Direct Medicine , on your website you state that that you have over 60 national call centre agents , this is remarkable the onlyt problem is that none of them know what they are doing. You also mention that you have state of the art picking and packing equiptment but this doesnt seem to work in your favor if you cannot get the medication to the customer in time. "Clicks Direct Medicines is perfectly positioned to meet your medication requirements when you need them" such a great selling statement but honestly , my mother who has been diagnosed with Mental Conditions who relies on her schedule 6 and 7 medication to get her through the day has been let down by your pathetic service.
this happens every month , she goes a week or two without her prescribed medication and she struggles through her days until we finally recieve her medication from Clicks.
Why would you offer a service of delivering *CHRONIC* medication to patients when you obviously cannot keep up with the demand.
I was called on Tuesday after posting on faceboopk and was told by Whitney that she will see that the meds get delivered that day , it is now Thursday and still no medication ? Clicks will you cover a stay in a mental institution for my mother when she feels she can no longer go on ??? Will you cover a funeral if she finally snaps and does something ridiculous ?
This also a common problem with my fathers medication , he is diabetic and suffers from hypertension , so Clicks tell me is it okay for him to also be one week without medication ?
what is your plan of action , dont phone me with promises.
i want to hear your action plan and how you are going to implement service delivery within your company ?????
Why should i beg for service ? this is lives that you are playing with.
