KAMBROOK products - no spares or after-sales support

I have 2 KAMBROOK products purchased from Clicks. The Blender is outside the guarantee period and I wanted to replace a part on the blender "gear" but there is no after sales service available. After contacting the customer service team, i was informed they will get back to me - three weeks later, there is still no response and no availability of parts for this product. I also wanted to replace the glass jug on the coffee filter machine, but again, no parts are available. I have been generally happy with the products but will never purchase another KAMBROOK product from Clicks again because there is no after-sales service available. This is a big disappointment - a leading retailer stocking products that can not be serviced locally. I would not recommend you purchase any product for which spares are unavailable, unless you are prepared to replace the product when it is out of guarantee (usually 12 months).