1 reviews | Active since Nov 2011
Instore price has discount, but no app****
On the 23rd Sept I was in a clicks store, and they had clearly marked their 18-pack toilet rolls down from R94.95 to R69.95. The rolls were stacked in piles at various places int he store. Each of these piles clearly displayed the discounted price.<br> <br> Being such a good deal I purchased a pack<br> It was only when I got home that I saw that the price I had paid was not R69.95, but rather R94.95, the original price with no discount.<br> <br> I scanned my invoice and sent this to the Clicks customer call centre.<br> After waiting over a week for a response, I finally got the terse response that the discount only stated on the the 24th September, and I had purchased the item on the 23rd September. End of story.<br> Nevermind that the store clearly had signs with the discounted price right ontop of the items in question.<br> <br> I guess it's okay for the store to make a mistake at the customers expense?<br> What a shocking response I got from Clicks.<br> Until they have called the store in question, and checked why exactly they had the discounted price on offer when it was not valid, I will not be going to Clicks anymore.<br> I really feel like I have been ********.<br> Take note of my acc no Clicks. You will not see me again.
