Incorrect product provided, Pathetic attitude!

Upon reaching the till point Riyana and her colleague were conversing about being unhappy at work. <br> I specifically requested Telkom mobile / Eita airtime and Riyana gave me Telkom World call. Once I'd left the store I realised her mistake & returned to the store. I advised her of her error. She just stared at me without the decency of even apologising. I then had to ask her whether she intends to apologise for her mistake. Her colleague ( Shahemah ) had the nerve to converse with another customer and advise them it's irritating to have to deal with such customers early in the morning! What type of customer's is that? Black customer's who have a good command of the english language and know their rights? When I asked her what she meant she had the gall to say she wasn't speaking to me . I told her she was speaking about me and yet doesn't even know me.<br> I dont take kindly to such nauseating and appalling behaviour.<br> <br> I expect an apology from all parties involved on your company letterhead! Being in sales and customer service means being aware that the customer is given some type of respect. <br> <br> Fadillah (Supervisor) who assisted also had an attitude !!!!