Incorrect price tags on sale items, then they imp**** I did it!!! pathetic service!!!

<p>Good Day,</p> <p> </p> <p>On Saturday afternoon, I went into clicks pharmacy at Midwater Shopping Complex in Middelburg, Mpumalanga. I picked up my shopping and walked past the sales counter and picked a few items from the counter. When I arrived at the till, I was informed that the prices were not correct on the sale sticker. I had explained that I had found that sticker on and I expect to pay that price.</p> <p>The attendant manning the cosmetic counter comes to the teller and now starts saying 'this is my stock, I know my stock, this price was not here' perhaps implying that I had placed the sticker on myself. She runs off to the manager, they have a few words behind one of the aisles (I can hear the story being conveyed). The manager says to me that she cannot sell it to me at that price as its incorrectly marked. I explained to her that the pricing on the item is the liability of the store and it is not my fault that they missed the inaccurate price. She assured me that the prices are checked every morning and that it is not their fault (I highly doubt as when I entered the store the sales cosmetic attendant was sitting on a chair, playing on her phone). I even asked her to check her tapes and see that I did not re-price the item. She said she could not do that. Eventually the situation escalated, and the manager actually has the audacity to tell me call customer services. I had explained to her, I do not want to elevate this; I just want to pay the price advertised.</p> <p>In any event, after more than five minutes of her saying that ‘some’ customer do this, I gave up. I don’t know what she meant by ‘some’, maybe race, ethnicity or social standing as I was very badly dressed after completing my work shift. I eventually said leave it and she just said ‘fine’ and walked away. No apology for wasting my time, the time of the people in the line behind me . . . NOTHING!!</p> <p> </p> <p>I understand that you are a giant chain store and maybe customer services are not in your value chain. If you do not get my business again, it would not even blip on your financial statements. But you cannot treat people in this manner. I was visibly upset after being accused of theft. There were much better ways the manager could have dealt with it. I left the store frustrated and embarrassed and you store spoiled the rest of my day. Thanks for that. </p> <p> </p> <p>YOU NEED TO COME UP WITH BETTER WAYS OF HANDLING YOUR SALE PRICES!!!!</p> <p> </p>