Inconsistent

Inconsistent and poor customer service,they should close online shopping. I place order online after a day I notice I didn't get any confirmation only I was told after I did follow up that they had technical issuesi still want my order as they still have my money I don't want any refund I already reply to Adam Hendricks ever since the he vanish nothing id done. Clicks is so *********** service I can't explain in words extremely poor how can you offer online if you not sure about your system