Incompetant Clicks

Purchased two Safeway electric blankets from Clicks Atlasville on the 24 May 2020. I soon discovered that as the beds where extra length that I had made an error and returned them and took two double Queen blankets instead. Between the 24 of May and the 13thJuly I experienced 4 failures of the blankets, with not getting warm. During every exchange procedure new till slips are produced. All four units where changed along with attitude at both the Atlasville and Eldridge Square as by this time there were no more blankets around. I dually complained to Clicks head office. Very little happened initially and when the investigation into this began I was called by the blanket manufacturer who wanted to look at the units. I explained that Clicks in both branches had the defective units. Not even the Clicks call centre could understand this. A further call by me to the manufacturer resulted in the situation that Clicks had not returned the blankets and that they did not know where they are. Now I sit with a double that is going to fail, plus a brand new single( unopened) of a inferior product that Clicks are not wanting to do anything about. I have requested that I just want my money back but the supervisor is arrogant and to this day still has not grasped what transpired. There ref ***9 Person Khulie Mdhluli. No more Clicks and Safeway electric blankets for me. I suggest you do likewise.