*******ly Debiting my bank account

Basically, after running around my bank for 10 weeks and getting my duplicated transaction refunded. Clicks decided that I owed them R322.95 worth of purchases which I made none and decided to access my account *******ly. After careful consideration and contemplating legal action, I decided to give them fair warning in refunding the full amount plus an additional honouring fee from my bank ( put me in overdraft). Seeing as they violated the statute on Electronic funds transfer in the Consumer protection Act and basically any electronic agreement known between a retailer and consumer, I think it is time to file ***** charges. The lack of sincerity and dishonesty they have displayed is absolutely disugusting. As for their store management is just as inefficient because I had to pressurise the branch manager who cannot resolve a simple issue. With all this technology available it is odd that I have not received additional items considering the amount of times R322.95 has been paid to Clicks. Their social media management is just as poor. Appalling service after being a customer for many years. Disappointing