If you make a change to your e-mail address at Clicks - PROBLEMS

I changed my e-mail address on the Clicks website in March 2023. I receive my account payments and prepaid billing on that address.

I DO NOT RECEIVE MY CLUB CARD POINTS BALANCE ON THERE.

On the 17th of Match I placed an order for Super Floss on the website I used eBucks to pay for it. The web site deducted double the amount from my eBucks account. It still says "Processing". And the other thing that I noticed is that it says e-mail will be sent to the old address.

So on the 18th I processed the same order (and paid with my credit card). That also still says processing....

Now I wonder if it has something to do with the old e-mail address?