Idiots

Why do you advertise delivery of medication when it seems that's not an option at all. When I request deliveries through the app it routes to a store 14km away who doesn't want to deliver my medication.

I usually have to call my local store every month which is a fight because the person who answers the phone has gone from being the locum to the pharmacy manager and can't seem to remember what's going on. (She's the one who told me she processed my order the previous month so she spoke to me).

Sometimes they forget to deliver.

I've once again tried to go through the app. It was broken. It said to email. I emailed the script and ccd in the store. I even said which store the delivery should come from. Nope, order gets routed 14km away and they decide to ignore the script. No reason given.

What must I do now? Why does clicks offer this service if an order is a problem? It's easier for me to take the day off work and wait in the queue.

Guess this is the last time I'm using clicks