I went to the Clicks at Dainfern Square

I went to the Clicks at Dainfern Square. I bought the hand wash special, however the when I checked my till slip, the promotion did not reflect and I was charged the normal price. I took my slip to the manager, Sophy, to initiate the refund process. This took very long close to 15min. The manager informed me that she would retain my slip but I requested a copy, so the cashier had to go make a copy. I asked the cashier, Tsholofelo if the copy process would take long and with a great amount of disgusting attitude said “No” and rolled her eyes. I asked why she looked at me in that manner and she walked off. This whole interaction occurred in front of the manager and she didn’t not reprimand her colleague. The level of service I received was appalling coupled with the staff being highly inefficient.