I purchased a lipstick at wonderboom junction clicks, decided to exchange it for something else at a clicks nearer to me but was told I'll have to drive all the way to wonderpark to exchange it because clicks soshanguve doesn't keep the lipstick

I purchased a lipstick at wonderboom junction clicks, decided to exchange it for something else at a clicks nearer to me but was told I'll have to drive all the way to wonderpark to exchange it because clicks soshanguve doesn't keep the lipstick. That is such an inconvenience because I stay in soshanguve. How much do I have to spend to return the lipstick? What's worse, I have the original slip. This is the worst service I've ever received from clicks.