I DON'T CARE SERVICE

I went to clicks to buy medication under medical aid, OTC. A pharmacist told me the meds l want are not covered. Then I ask her what generic is it covered under formulary she told I DON'T KNOW, she didn't even bother checking on the system. I am speaking antibiotics here. I am speaking nasal spray. The ladies name is Kalala.

So I had to pay cash cause I am sick, but what could have happened if I didn't have my wallet with me?

I am not looking for an apology or what so ever. Clicks must refund my money finish.