I am using Clicks for my medication - Card No

I am using Clicks for my medication - Card No. ***. However, I discovered that I have three different profiles under my name At Clicks Gezina pharmacy they told me that I need to contact head office. I wrote an email to the service email and got a response from Dilshaat Barbagallo that I can only get that sorted at the pharmacy - which is where I started. While I am considering changing to another pharmacy, my prescriptions are at Clicks. Really bad service over something really simple