1 reviews | Active since Jul 2016

11 Oct 2022, 15:07

Human tooth found in a prepackaged clicks D'licious wafer sticks filling.

I was disappointed and disgusted that my daughter bit into a tooth found inside one of the D'licious brand wafer sticks sold by clicks on Wednesday 5th October 2022. This was immediately reported to Clicks and they requested that I send them proof of the purchase. I had tossed the receipt but luckily used my reward points with this purchase and they were able to verify the sale. The query was escalateI responded to Clicks as they requested on email, with the proof of purchase, included the pictures of the product as well as the picture of the tooth found. No further communication has been received from clicks except for the notice that their inbox is full. I since have not received any help from Clicks and still have an un opened can of sticks and half eaten 1. I'm too scared to consume either of these because I'm scared at what I might find. This is a serious health violation and I'm never buying these again.

0
Replies (1)
's update11 Oct 2022, 15:20
Reviewer Update
Correction : The query was escalated to the complaints department. I responded to Clicks as they requested on email, with the proof of purchase, included the pictures of the product as well as the picture of the tooth found. No further communication has been received from clicks except for the notice that their inbox is full.