1 reviews | Active since Apr 2017
Horrible service i got at Clicks Pharmacy in Brits Mall
Good morning. My name is Tshepiso Ledingoane. For few months i have been collecting my monthly medication at clicks pharmacy. At first i used to get an sms notification but out of the blue it stopped. Few weeks ago i went there and i was assisted by Bonolo Ntshweng who told me that they only have 30 Navalpro tablets and i must come to collect another 30. I asked her why arent they having stock , because my script is always at the pharmacy but i didnt get an accurate answer. I paid my pills and left. I waited for the sms for few weeks, i went back to the pharmacy yesterday and this time i was helped by a different pharmacist. To my suprise my pills were not there in the cabinet. I waited and waited while he looked around. Bonolo then came and started to ask me few foolish questions, why didnt i bring the previous package of pills with me to see what she wrote on the box the previous time. Apparently the box was written TF30 and i could have brought it with. I then told her that but you helped me the previous time and you suppose to know better she looked at the other pharmacist and laughed and walk away, without any apology or whatsoever. I felt horrible because some how i felt that because of the medication that i am taking she knew my condition and chose to treat me like a lunatic. Thats how exactly i felt...After a long time i got my pills and decided to take my script forever. I still feel that if i was a woman this could have been handled differently with dignity and remorse. However I am not going back to Brits Clicks Pharmacy anymore.
