Horrible pharmacy experience

I never came across such a rude and unfriendly pharmacy manager in my life. I had to go to clicks to get urgent medication for my baby that the pead prescribed and had to leave my sick crying baby with my neighbor to go out and get the meds quickly. Firstly when I arrived at Durban north clicks, I took a ticket and then noticed there were no staff at the counters and people were waiting. Finally after a while the pharmacist came out and tended to the people in front of me. Then the next staff member comes and selects the person in the back of me yet I was next, when I enquired she mumbled in an unfriendly tone that she is seeing to self medication people first and I was wait for the other pharmacist. At first I thought that she was probably just an assistant and not a pharmacist who isn't authorized to give out prescription medications. She continued to serve three other people who came way after me, even saw to self collection tickets. When I looked closer at her badge I noticed she is the pharmacy manager which means that she is a pharmacist as well. She could of saw to me knowing and seeing how long I'm waiting. I asked her why there isn't anyone else to at the other tills and only one pharmacist seeing to the prescription medication. She just looked at me without answering and ignored me completely and proceeded to tend to the next customer. As a manager, she could see I'm in a hurry and agitated but she didn't care. Just treated me like I'm invisible and didn't matter. I asked to speak to the store manager but he was not available so I complained to the assistant manager. I felt very hurt and angry on how I was to feel that I actually cried and walked out of the store. I will never ever go back there and will ensure nobody else I know supports that pharmacy. Besides this situation, every time I go there, there's hardly staff and they are extremely slow!!!