Horrible experience placing an online order from clicks. DON'T DO IT!

Placed my first online order from clicks on the 22nd of Jan 2021. Payment was deducted from my account bunk received no confirmation via email or SMS. I phoned the customer service team and was told it was a technical glitch. The online department said they have recieved my payment and will place the order manually... But it will only be done on Tuesday? This is unacceptable. Then k have to wait longer to receive my order? P.s to anyone reading this. DO NOT MAKE ONLINE PURCHASES FROM CLICKS. They are an old school company and operate better as a brick and mortar store. I have built many websites that offer online purchases and they have never run into such rookie issues. Poor development. Fire your online team and get a new one. Needless to say, this will be my first and last online purchase I will be making from clicks.