********** service and attitude from so called store management!

I encountered the most obnoxious "manager" at Clicks in Boulders mall, Midrand by the name of Nompumelelo Gama today (03/08/2019). First strike:I greeted her very politely and asked her where I can find peppermint oil and she shrugged her shoulders and left me wondering if she is going to find out from somebody else. But alas, a few minutes went by and when I saw her chatting with her colleagues, I realised that she was not interested in assisting me. I asked for assistance from another lady.

Second strike: I am now at the till and one of the items I was purchasing; (a sleeping hair cap) scanned the price as 1 cent instead of R129. The cashier asked her what must she do and her response is to take the cap and fling it to the side stating that they cannot sell it. I then informed her not to visit Clicks' problems on me and that I will be leaving the store with the cap. She then proceeded to scan another item that has the same price. I wonder what problems I will encounter if I should decide to return the item (since it does not reflect on the receipt)???

It makes me shudder to think that she is "management". People who lack people s****s should not be in contact with your customers. Her attitude and demeanor is utterly disgusting! Perhaps she should be moved to the goods receiving department or similar where she doesn't have any contact with customers.