Highly disappointed

Im very disappointed with this store in the last 3days I have made 2 online purchases One of which they claim to not have stock of Which I really don't buy cause it means they are false advertisers. But that's not only when it's time to refund my money it's somehow put in my clicks club card and that has just made it worse Yourl advertise a product, I pay for it then in 24hrs yourl tell me your don't have the product then now I'm forced to go shop with you guys cause your decided to refund my money in your club card I want my money back so I can go do my purchase in stores where no false adverti*****ts are being put up for customers