Helpful

On the 6th of September, I sent a complaint to Clicks Customer Care via mail regarding a Nurse working in the clinic at the Colombine shopping Centre and the Horrible treatments provided by her. It got to the point where the nurse violated the COVID safety regulations regarding distance by pushing me then provoking me to start a physical altercation. A Staff member named Quinton was most helpful in defusing the situation, he then went further out of his way to get the information I was requesting from the nurse and apologies. Furthermore, Mr. Gary Erasmus from Clicks Group Complaints Resolution Team wasted no time in getting in touch with me to ensure I had the matter investigated and attended to. This review may have taken a little longer than it should, but I just wanted to thank them for getting involved and making me feel that my complaint was valid enough to attend to it.

Thank you again Clicks.