Help desk failure

I wanted to buy a Hunga buster for R209 online but my mail address and surname changed. Spoke to the help desk and gentleman said he updated and to try in an hour. 2 days later I still cant log in and now I see there is NO stock left. Seems he did not press the enter button. Card ********** 503535. CJ Phitidis mail ********** Cell ********** 735.