Given the wrong medication.

I have a complaint I would like to lodge. I have been an avid Clicks consumer however of late I am not as pleased with Clicks as I used to be. This is due to Banele Bikane. He gave me the wrong dosage of my medication when it was clearly stated on my prescription what I needed and in what dosage.

I went into the store to tell him about what he did (on my second visit to the store). Banele was not apologetic at all he rather told me I could have just taken the pills as they were. And keeping in mind that taking the incorrect dosage could lead to a relapse in my mental health.

The second time I came back to Clicks I was still assisted by Banele Bikane. I specifically asked for 13 tablets of Aprizon and he gave me 30 tablets. I am not sure if he does it on purpose or if he pays no attention at all while doing his job. But his actions prove detrimental and dangerous to mental well being as well as him being unprofessional.

I am completely unimpressed and saddened by Banele's actions. I would really appreciate your assistance in this matter because I truly like the store and have been pleased with its service until these encounters with Banele which leave a sour taste in my mouth. I would greatly appreciate a quick response on the matter. Thank you.