Frustrated

<p>I purchased 4 baking items on 3 for 2 promo and then decided to exchange 2 of them for other baking items.</p> <p> </p> <p>I went into Tygervalley branch today and selected 4 other baking items to exchange, Once all the items were rung up I noticed the amount due was more than my</p> <p>calculations and I asked the cashier and manager to explain how they calculated the transaction...</p> <p>They rang up 7 items and credited 4 of them and 1 was automatically taken off as part of the promo, I was totally confused as to how that made logical sense.</p> <p> </p> <p>I then told the manageress that I was definitely overcharged somehow and that in order to make the 3 for 2 fair she would have to ring it up differently. She then seemed confused herself but said no it was definitely done correctly.</p> <p> </p> <p>Now I left the store feeling frustrated and upset because I definitely paid more than I should and a big brand like Clicks employ people in management positions that are not able to process the company’s promos correctly. They made me feel like I am trying to trick them into getting more than what I am paying for when in actual fact I was trying to purchase more items.</p> <p> </p> <p>I wrote down the quantities of the 6 items that are in my possession and deducted the 2 free items then compared that to the amounts I paid for the 2 transactions and I was definitely overcharged by +- R38.</p> <p> </p> <p>I then logged on to Clicks – Contact us typed all of this out and surprise an error message pops up that message sending failed!</p> <p> </p> <p>Frustrated and disappointed!</p>