********** account sent to be paid by me

i have a claim sent to me to pay from clicks alberton which i have never gone to , i don't know how is it like , immediately when i receive this claim i called clicks to request them to reverse as this was claimed under my name , they did not assist , had to ask my medical aid to reverse this as its ***** , i am not going to pay the account i know nothing about as they busy sending me invoices . They are so ********** how can you claim under dep 00 when she is not there , send the account to the person who was there claiming under my name . Medical aid number ***.