Financial Claim/Refund

<p>On the 27th of August 2016 my partner and I went to the Clicks at Honeycrest Shopping Centre for our monthly toiletry shopping. While we there, I tried to pick up a "Speed Stick" from the shelf and got *****ed by the metal "security" wire that wasn't stuck onto the product properly. My finger was bleeding. We reported the incident to the manager, Tabetha Usher, incident number ********** 9.</p> <p> </p> <p>As a pre-caution, I went to see a doctor and got prescibed PEP medication for the next month. It was Click's fault for the incident and potentially putting my life at danger with HIV or other diseases that could have been on the metal wire incase someone else also got *****ed by the same wire. I then asked Ms Usher to submit my medical expenses to Clicks for financial reinbur*****t. Ive called almost every second day asking for an update, however everytime get told its with head office. She provided me with a number to follow up. Ive called that number and got told they cant give me an answer and that I need to email the complaints resolution team. Ive mailed them four days ago, and still no answer. All I want to know is when will I be refunded for my medical expenses from Clicks for the incident? Nobody seems to be helpful in giving me a definite answer on whats happening with my claim. Please help? </p>