ND
Nonkululeko D
1 reviews | Active since Apr 2014
17 Mar 2015, 08:59
Faulty Nappies
In January I bought Clicks branded nappies and a few nappies from the pack were faulty. I complained to their customer care and got replacement packs. Yesterday I bought the very same product but this time almost all nappies in the pack had one strap. I could not even get 5 normal nappies from the pack to pack for school today. In the early hours of this morning I had no choice but to tie a knot on the 1 side of the nappy as my boy needed a change.<br> <br> Please advise urgently as I am out of nappies now and have no money to buy more nappies.
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Clicks's replyOfficial
17 Mar 2015, 11:25Hello Phoning,
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
The Clicks Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
The Clicks Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za
Best regards,
Clicks's reply17 Mar 2015, 11:25
Official
Hello Phoning,
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
The Clicks Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
The Clicks Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za
Best regards,