Fauls, misleading and unfair sms send

<p>On the 30/09/2016 I received an sms from clicks that read as follows " Clicks: Enjoy R20 off when you spend R80 or more at any Clicks store. Offer valid once from 1-31 Oct 2016. Swipe your ClubCard to redeem. SMS stop to opt out. Yesterday which was the 03/10/2016 I went to clicks for some shopping and when i had to pay and receive my R20 discount the cashier didn't know what i was talking and all the manager could say was that the customer service is closed I should come some other time preferably before 16:00</p> <p> </p> <p>First of all why was i send the SMS if i don’t qualify? second why was it not mentioned that Ts and Cs apply just to prepare me for such disappointment? Some of us take these kind of things seriously. Should i have known that i don’t qualify for that R20 off i could have purchase the item somewhere else where it was cheaper but i was misled.</p> <p> </p> <p>I always buy my all by baby products at clicks every month and this is very disappointing and i would really appreciate some answers. I don’t mean to cause any troubles but I promise you this won’t be the only platform I complain on.</p> <p> </p>