1 reviews | Active since Apr 2016
False online advertising
I had the worst experience from clicka when purchasing online they advertise the pampers megabox 50% off at a price of R214 i then purchase online make da payment and get a confirmation email saying that the order is being processed 2days after i get an email stating they do not have stock and offer a online refund voucher of R275 or a bank refund which takes 14-17 days it really upsets me how a bank refund can take so long? where is 1 supposed to get money to purchase pampers your child needs if the bank refund takes so long? There price of pampers is extremely high which means i end up getting less nappies when the megabox of 132 was advertised for the price of R214. Iam extremely dissapointed in clicks and devasted that i have to give out even more money right now? money that I dont even have.. Below is the email Dear Chanelle
Thank you for shopping at our online store.
The following item: Active Baby-Dry Disposable Nappies 132 Nappies (1), was unfortunately not in stock at the time of packing your order and we therefore need to refund you.
We would like to offer you an online refund voucher to the value of R275.00 which is redeemable immediately, however, should you prefer a refund of R214.00 to your bank account with a separate R50 compensatory voucher; please forward us the banking details of the account used in the transaction. Bank refunds will be processed within 14 - 17 working days of documents being received.
Please confirm which method you would prefer.
We apologise for any inconvenience caused.
Kind regards
