AT
Ayesha T
1 reviews | Active since Dec 2014
09 Feb 2015, 12:51
False advertising!!!!!!
I was very disappointed very recently. Your catalog advertised that you had Revlon cosmetics on sale. up to 50%. I was looking to buy the Revlon Matte Balm. ( which i saw on the catalog) When I went to your store nothing of Revlon was on sale, which means I wasted my money travelling to your store. To make sure I wasn't mistaken I looked at the sale catalog that stood OUTSIDE your OWN store and checked that on the catalog it had a picture of the Revlon Matte Balm!!! I then went to other stores and still saw that your Revlon Matte Balm was at full price R130. Why do you advertise sale on things that are NOT on sale?! You truly wasted my time and money!!! That is false advertising!!!!! I want something to be done here!
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Clicks's replyOfficial
09 Feb 2015, 14:55Hello AvidCritic,
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Clicks Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Clicks Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za
Best regards,
Clicks's reply09 Feb 2015, 14:55
Official
Hello AvidCritic,
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Clicks Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Clicks Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za
Best regards,