Extremely Disappointed Customer!

I’m extremely disappointed with Clicks and the poor service I’ve received. I’ve been trying to join the Clicks Baby Club for over 7 months, and despite multiple attempts, emails, and follow-ups, I have still not been successfully registered. What should be a simple sign-up process has turned into a frustrating, time-wasting experience. I've reached out to customer service numerous times, only to receive generic responses or no help at all. There’s been no urgency, no accountability, and definitely no resolution. This is especially disheartening because the Baby Club offers benefits that are useful during a critical stage of parenting – but instead, it feels like a battle just to access what was advertised. Clicks constantly promotes their Baby Club, yet the backend service and support to actually get people enrolled is shockingly inefficient. If this is how Clicks treats loyal customers, especially new parents, it’s incredibly disappointing. I expected better from such a large retail group. Please fix this process and start valuing your customers' time and trust.

DO BETTER!!!