1 reviews | Active since Mar 2017
<p>Yesterday I went to go buy some items at Clicks Mall of Africa. After paying i noted that some items did not ring up according to the pricing on the shelves and some of the 3 for 2 promotions did not go pull through (I paid for all the items not for the 2 expensive and the cheapest free). I went back in and asked to speak to a manager.</p> <p>Which started to tick off my patience as, Sabina Letsoalo who I assume is the floor manager, was way to busy first finishing her casual conversation with other employees first before attending to a customer. Needless to say I finally had her attention and showed her that items marked on the shelves are not ringing up right, i.e one of my items was on the shelve was marker R34.95 but ring up as R119.95, she exclaimed that the prices on the shelves are not correct to the items packed above them, THAT IS NOT MY PROBLEM! There after i had to walk her through the store to show her the other items that didn't pull through, her remarks where "oh this is new" or "eish I didn't know". After me having to explain to her how retail and customer services work I was told that they would give me my money back for the excess paid.</p> <p>This is where I lost all respect and interest in the Clicks group, at the till another manager attented the procedure, her name is Aviwe, aggressively barked at me "how do I look?", I ignored her *****y attitude as i know what type of reaction she wanted she then again in a louder tone said the same line, to which i calmly answered "normal", she then started to pick for a reaction telling me "oh I look normal to you!", "do I look normal", "can't you see what my face looks like". I just ignored her as I do not have time and patience to engage in the pettiness of your childish untrained managers and staff within your froup. This Aviwe was picking for a fight and trying very hard to do so even thinking that if she makes remarks about me in her own language that I wouldn't understand her. </p> <p>Eventually I was helped and refunded, BUT that doesn't make me pardon Aviwe's attitude towards me. It doesn't make me pardon the unmannered why of how customers are ignored to first finish of their fun first. And it certainly will not stop me from going to Dischem from now on. I have no more patience, respect, regard or interest in your group as a whole. </p> <p>You can now pick up a phone call Aviwe (which you I do not know how you appointed to become a manager with her s**** set ) and thank her for being a PROUD tarnisher and deteriorator of your Clciks brand and that she alone causes the Clicks group and staff to look pathetic and useless.</p> <p>I will not keep quiet about this!</p> <p> </p> <p> </p>
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