Extreme poor

Good day

I would like to log a complaint against Clicks Botshabelo Mall Pharmacy

Bad service day by day. Staff not fully informed or trained. Professionalism questionable from management.

I have been using clicks Pharmacy for years now especially Botshabelo Mall. Yesterday 2024/03/23 at around 13:31 I visited the store with my medical aid as a main member which I been using at the same store since I was denied to buy medication over counter without my ID. My question was I have been using Clicks across was never asked to present my ID even here in this store I was there 2 weeks back was never requested to present my ID. I didn’t get assistance my time got wasted having to wait for him (Vuyisile) to ask the manager who was standing next to him playing with her not even caring about what is currently happening.

Clicks Botshabelo Mall (Pharmacy) has lost its touch when it comes to customer service The only best thing is chit chatting all time

Never got medication