JN
Jane N
1 reviews | Active since Mar 2015
02 Mar 2015, 17:32
Embarrassment wile shopping at Clicks
I went into the store to some things as I am a pensioner and do not always have lots of money so afters shopping for about +- R400.00 and want to pay with my Sassa card the girl said to me in front of all the other buyers that we cant accept your card any more it is Clicks policy . If I'm a pensioner and cant use my card does it mean that I can no longer buy from Clicks and I have a gold pensioners Clicks club card .It is not my problem if they have change there money machines .<br> <br> Please let me know about this problem ....I\m very hurt about it all "
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Clicks's replyOfficial
03 Mar 2015, 08:46Hello Jane1950,
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
Social Media Team RA
0860 CLICKS (***) | ***| http://www.clicks.co.za
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
Social Media Team RA
0860 CLICKS (***) | ***| http://www.clicks.co.za
Clicks's reply03 Mar 2015, 08:46
Official
Hello Jane1950,
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
Social Media Team RA
0860 CLICKS (***) | ***| http://www.clicks.co.za
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
Social Media Team RA
0860 CLICKS (***) | ***| http://www.clicks.co.za