Double trouble

<p>On Tuesday the 9 th I went to buy toiletries at clicks . The stuff amounted to R 1189 , then I swiped my debit card once . I then received two messages that they have reserved the amount twice, meaning I paid R 2 378 excluding bank charges. I went to clicks to complain about it and they assured me it will be dealt with and will get my money back . 2 days later they haven't got back to me , what's worse is I recalled them and still didn't get helped. This is an inconvenience because we living in a tough times and I wanted to use that money for my transport fares to go to work. I'm pleading with clicks to give me my money back . I'm not blaming anyone for it but clicks must just refund me as soon as possible.</p>