Double Dipping on Claim

I feel I have to post this to make people aware. My husband went to Clicks/Mediwise in Reservoir Hills to get some medication. The Pharmacist informed him that our day to day benifits were used up. He then opted to pay cash for the medication and left. Later that evening I get a message from Mediwise informing me that a claim for the said amount has been submitted to my medical aid. I immediately write to Bonitas requesting the claim be rejected. To my horror I get an email today informing me that the claim will be settled tomorrow. I call both service providers and was rudely informed that they will look into the matter and call me back. It's now 5 hours later and no return call. Please check your statements for such inaccuracies.